We just relocated back to Massachusetts after living in Colorado for twenty-one years. Our dog was having digestive issues and when we called Melrose Animal Clinic they got us in the same day and took excellent care of our dog. The staff was professional, informative, and kind. I was very impressed with everyone there. We were very happy with our veterinarian in Colorado and thought we would not be able to find one as good as they had been, but I know that I have found our new veterinarian at this location.
– Tracy O
Melrose Animal Clinic is the best vet ever. I have never been to a vet who cared so much about animals. They are always there to answer any question s you have and to give advice when you have an emergency with your pet and you don’t know what’s going on. I don’t know what I would do without them.
– Christine B
My cat Peanut (5 years of age) has been seen by every doctor at the Melrose Animal Clinic over the past 3.5 years. She’s always received excellent care, and her recent annual wellness exam was no exception. Dr. Low heard my concerns about a past adverse reaction to the distemper vaccine, and suggested a shot of Benadryl to counteract this. Peanut and Mom were both very grateful!
– Amy T
Love the state of the art updates, very attentive, organized and helpful staff. Monitors in every exam room extend a template which is filled out and given to you upon departure with info regarding any treatment, follow-up, info on meds prescribed and doctor’s comments – all provide a great reference for owners. Loved the monitors showing slide show of all patients. Techs and vets were thorough and patient – did not feel rushed, nor were we kept waiting. Waiting room offered water and coffee – nice touch. Thanks for thinking of how to treat our animals in a timely, efficient manner, while making our experience more enjoyable.
– Michelle A
I was very pleased with this, my first visit to Melrose Animal Clinic. Everyone I interacted with was very pleasant, both to me and to my cat. The tech and the vet I spoke to were pleasant, patient, and informative. I feel very confident in the level of care my cat will receive at this facility.
– Caroline R
I have been going to Melrose Animal clinic since Dr Silverman had hair(ha! ha!) Dr Low was a newbee. Why do I keep going? What a wonderful staff: caring,compasionate,knowledgable. Thank you Jill for taking care of the big chicken,Joe, on his last visit. Dr Shah you are a true professional. A great brain and a good bedside manner are not always joined together.You are the total package. I thank you and my animals thank you. You all can wake up every day and know you are appreciated.
– Lauren M
Excellent service. Everyone is very caring and knowledgeable. I have complete confidence in the staff at the clinic and have been bringing my cats there for 17 years.
– Pam H
I can not say enough good things about the Melrose Animal Clinic. I have been bringing my puppy there since I got him and he loves going there. From the moment you walk in, you are greeted by smiles and people looking to help. They are so informative and treat my puppy as if he were their own. I love this place and would recommend anyone in the area making the Melrose Animal Clinic their veterinarian.
– Troy G
Dr. Kasow is amazing. She has helped me save Cleo’s life. I couldnt ask for anything else.
– Maria A
I adore all the people who work at Melrose Animal Clinic and am always so pleased with the service my cat, Betty, gets there. Dr. Shah is wonderful and caring, and all of the technicians and ESPECIALLY the receptionists are simply the best – friendly, knowledgeable, always always pleasant. As much as Betty hates going to the vet’s office, it’s always a great experience for me!
– Paula R
Currently my cat is being treated at Melrose Animal and another area hospital that specializes in some of the medical conditions he has and the team at Melrose has been great about following-up and helping to coordinate test results, etc. I wouldn’t hesitate to recommend Melrose Animal Clinic to anyone.
– Laurie P
I was very pleased with our visit to Melrose animal clinic . The staff was very friendly and attentive to myself and Mimi. Mimi is a new old cat to me and I was quickly put at ease with the staff there. thanks so much!
– Andrea S
Very impressed by all the staff. Made my visit very helpful and knowledgeable. The techs, doctors and office staff took the time to explain everything to me better than I expected. I’m glad I made the choice to bring Harley in to this amazing hospital.
– Christina C
The staff and doctors at the Melrose Animal Clinic are amazing! They are both proficient and sensitive. As a member of the Melrose Community we are blessed to have this wonderful animal clinic.
– Mary Ann C
I have 2 dogs and 2 cats and am very particular with all assets of their health and well being. I have been going to Dr. Silverman since he opened his clinic which just about says it all. (21 yrs.?). I also can’t say enough about his staff. They are all so caring and truly are interested in your pets. Laurie has helped me through some emotional times. I always feel confident when I leave one of my loved ones at the Melrose Animal Clinic.
– Pam N
Melrose Animal Clinic is terrific! They are caring and take great care of my cat. I still travel to take him there even though I moved a few towns away. I would recommend them in a heartbeat!
– Dawn G
The compassionate staff here are truly valued by both myself & my family who also take their pets here. Moosey is more than just a pet to me…she is like my baby & the doctor & the rest of the staff understand that at this practice, which means the world to me. I believe that this is what sets them apart from other veterinary practices & is shown in the care they provide to not only my cat but to myself as well!
– Deanna R
I have used the Melrose Animal Clinic as my only Veterinarian since I got my dog over 7-1/2 years ago, and wouldn’t even think of going anywhere else. I have never had a problem getting an appointment very quickly, and have always found everyone I deal with there to be friendly, kind, courteous, knowledgeable, and professional. They know that I “panic” when I think that there might be anything wrong with my dog, but I have never left their office feeling anything but calm and reassured. I can’t imagine a more caring group of people.
– Randy H
Their receptionists are warm, welcoming and responsive, the Petly website is excellent, the health records are easy to read and understand, and the doctors and technicians are patient and competent and also friendly.
– Michelle A
I have recently moved to Melrose and was told by both my daughter and son to take my Cairn Terrier to Melrose Animal Clinic for veterinary care. He was due for his immunizations and for a teeth cleaning. As soon as Duncan and I walked in, we were greeted by a friendly staff and did not wait but for a few minutes for the Vet Tech to see us for the preliminary screening. Dr. Silverman is friendly, explains everything so it can be easily comprehended and has a genuine caring for his “patients”. I was so pleased that I could be comfortable with the present and future care my beloved Duncan would receive…and the office and exam rooms are immaculate. Thanks to the staff, the techs and the doctor for a grand welcome to Melrose! Duncan says, “Two WOOFS up!”
– Carol M
We have been taking our dogs here since 1996. They have always been accommodating and take excellent care of our pups. This year we had to put our beloved Border Collie down she was just shy of her 17th birthday. Dr. Silverman was amazing, as this was the hardest decision and choice we faced as a couple. I can’t say enough about how wonderful this practice is which is why we travel from Peabody after moving from Melrose 17 years ago. – David S
My 10 year old golden has been having problems for a year. We have gotten to know the staff well. They treat my girl like she is the only dog in the place! She loves being the princess in the house! Thank you doctors and staff for being so wonderful!!!
– Barbara G
Melrose Animal Clinic was The Best Choice that I could of made for my kitty Lucky. I took her home from my last place of employment, at The Melrose Wakefield Hospital, she and two siblings were found by maintenance in the boiler room, and I was just one of the Lucky ones too bring her home that day. Melrose Animal Clinic answered all of my questions as I had no idea about her as she was found, they helped me with her age, sex and every question I had about her. They new me by Lucky’s mom by my second visit which I had her spayed. Melrose Animal Clinic shows support, love, caring, and takes their job serious, I recommend them too the fullest and thank them for all my kitties care, I look at this Animal Clinic as Family and Thank each and everyone that works there!!!
– Pamela R
Thank you very much for your excellent services. I felt confident leaving my dog Moreno in your hands, the surgery went really well, and you answer to all my questions and concerns about it. Moreno is doing well after his neutering. I also appreciate you call a day after the procedure was done, it means that you really care about my dear friend’s health.
– Herman R
I came in yesterday as a priority appointment. My very elderly cat probably had a TIA mini-stroke. I was seen within a half and hour of my original call. A longtime client of Melrose Animal Clinic with many cats as patients over the years, I saw Dr. Shah for the first time. She was terrific: gentle with Wookie, patient with all my questions, unhurried, frank, and non-condescending with her answers. I love all the doctors. The support staff is cheerful, competent, and sympathetic. I feel fortunate to have them available to me when I need them.
– Ainsley D
I have been taking my animals to Melrose Animal Clinic since I’ve lived in Massachusetts — for nearly ten years — and their care of my animals has always been exemplary — kind, caring, and accurate. I most recently went there with my dog 9-year-old dog Rocky, who just wasn’t himself. Dr. Low quickly determined what was wrong with him (he had fluid in the sac around his heart) and sent us quickly to an emergency hospital with the tools to deal with his problem (he’s thankfully fine now). Dr. Low explained what was going on and the likely causes clearly and compassionately. When I moved from Melrose a few years ago, I chose to live in an area close enough that I could continue to use Melrose Animal Clinic as my primary vets, and I am so glad that I did.
– Amy G
The Doctors and Staff are the best in professionalism, caring and sympathy. They provided for my cats’ needs for years and I will continue to have them provide for my newly adopted cat, Bella. They always fit me in on an emergency and were prompt on keeping the appointments on time. Bless them and I hope they will continue their superb service to the community.
– Paul P
I would recommend the Melrose Animal Clinic to anyone looking for caring professionals to trust their pets to. They are friendly, clearly love animals and provide wonderful care . My current cat Ellie was adopted from the clinic and she is treated like a star when she comes in for care.
– Ellie’s mom Sue S